Privacy Policy

At SMIZ ELEGANCE, your privacy is treated with the same care and attention as our pieces. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our brand.

1. Information We Collect

We may collect personal information including your name, phone number, email address, and delivery address when you place an order or contact us via Instagram, WhatsApp, or our upcoming website.

2. How We Use Your Information

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our services and customer experience
• Share promotional offers, updates, and new collections (only where applicable)

3. Payment Information

All orders are processed via Cash on Delivery. We do not collect or store any banking or card details.

4. Data Sharing

We do not sell, trade, or rent your personal information. Your data may only be shared with trusted delivery partners strictly for order fulfillment.

5. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies & Website Usage

Our upcoming website may use cookies to enhance your browsing experience and analyze website performance. You may choose to disable cookies through your browser settings.

7. Marketing & Communication

By placing an order or contacting us, you may receive occasional updates, offers, or promotions via WhatsApp or Instagram. You may opt out at any time.

8. Returns & Customer Rights

We respect your rights regarding your personal data. For any requests related to your information, returns, or inquiries, please contact us directly.

9. Contact Us

For any privacy-related questions or concerns, please contact: sm.i.z.elegance@gmail.com

10. Updates to This Policy

SMIZ ELEGANCE reserves the right to update this Privacy Policy at any time. Any changes will be reflected with immediate effect.