Terms & Conditions – SMIZ ELEGANCE

Welcome to SMIZ ELEGANCE. By purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

SMIZ ELEGANCE is a small, unregistered online business based in Kuwait, operating primarily through Instagram. We specialize in affordable artificial jewelry.

2. Product Information

• All products sold are artificial/fashion jewelry.
• Product images are for illustration purposes; slight variations in color or design may occur.
• We do not guarantee long-term durability as products are not real gold or silver.

3. Orders & Confirmation

• Orders are confirmed only after customer verification via message or call.
• We reserve the right to cancel any order due to unavailability or incorrect pricing.

4. Pricing

• All prices are listed in Kuwaiti Dinar (KWD).
• Prices are subject to change without prior notice.

5. Payment Method

• Cash on Delivery (COD) only.
• Customers must ensure availability at the delivery location to receive and pay for the order.

6. Delivery Policy

• Delivery is available within Kuwait only.
• Delivery time typically ranges from 1–3 working days.
• Delays may occur due to unforeseen circumstances.

7. Return & Refund Policy

• Returns or refunds are accepted within 2–4 days of delivery.
• Items must be unused, in original condition, and with packaging.
• Refunds may be processed after inspection of the returned item.
• Delivery charges are non-refundable.

8. Order Cancellation

• Orders can be canceled before dispatch.
• Once dispatched, cancellation is not allowed.

9. Customer Responsibility

• Customers must provide accurate delivery details.
• SMIZ ELEGANCE is not responsible for failed deliveries due to incorrect information.

10. Liability Disclaimer

• We are not liable for any allergic reactions or damages caused by the use of our products.
• Customers are advised to check product materials before purchase.

11. Contact Information

For inquiries or support:
Email: sm.i.z.elegance@gmail.com
Phone: 60676908
Instagram: @sm.i.z.elegance

By placing an order, you agree to all the above terms and conditions.